Retailers must Register to view our prices and place orders. Upon registration accounts will be approved within 48 hours. If registration is over a weekend or holiday accounts will be approved within 48 hours of the next business day. An approval email will be sent to acknowledge your completed registration. If you need additional information please contact Burnes Customer Care at any time via phone (888-963-7263), fax (800-753-7263) or Email.

When you see an item you want to purchase just click "Add to Cart". You can continue shopping or "Checkout" at that time.

When clicking "Cart" you are taken to an information screen. You will be asked to provide a billing address for your credit card and shipping address.

Burnes Home Accents is a wholesale business which distributes to retail businesses and tax exempt organizations. Sales tax is not included on any sales.

We accept the following credit cards: MasterCard, Visa, Discover, and American Express.

Standard payment term for Burnes Home Accents is Net 30 days. If you are unsure whether or not you have payment terms established, please contact Customer Service @ 888-963-7263.

At BurnesOfBoston.com, your security is important to us. As a result, ALL pages which contain your personal information are securely encrypted using the latest 128 bit security protocols. On Microsoft Internet Explorer (IE), there are 3 ways to ensure your connection is secure including:

• Right click on the page, select properties and view the connection info. It should mention SSL 3.0 (Secure Socket Layer). The page address should start with "https:" not "http:"
• A lock icon appears in the lower right corner of the page.
• We have had reports from customers using IE that under certain conditions the lock icon may appear briefly when the page is first loading then quickly disappear. This is due to a confirmed issue with using IE (see Microsoft's own explanation at http://support.microsoft.com/default.aspx?scid=kb;en-us;319831) This is in NO WAY affects the security of the information you provide. Should you not see the security lock icon, use on of the other 2 methods to confirm our page is secure.

You may check the order status by clicking on "Order Information" in the "My Account" menu.

Please contact customer service at 888-963-7263 to cancel your order. Business hours are Monday-Friday 9 am -12 pm and 1-4 pm Central Standard Time.

All sales are considered final with no returns accepted. If a return is warranted due to a mistake of some kind, please call Customer Service at 888-963-7263.

All orders are FOB Florence, AL. We will prepay all shipping charges and add them to your invoice unless otherwise arranged prior to placing order.

Items temporarily out of stock will be cancelled rather than back ordered.

On orders above $500.00 net, Burnes Home Accents, LLC will pay the normal surfaced freight charges in full to a physical address in the continental United States with the carrier of our choice.

When your order is placed, the order will typically ship within 72 business hours of the order date. This ship lead time could be longer if there are any credit issues or processing issues.

POLICIES AND PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE!